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Refunds

REFUND POLICY

Returns

We at Chaos by Design Nz endeavor to ensure customer satisfaction however if the item you have purchased is damaged in transit, or found to be faulty, you can provide proof of damage/fault within 48 hours of receiving the purchase and we will either refund the cost of your purchase or provide you with store credit to the same value upon return of damaged goods or offer a discount should you wish to keep the artwork.

To notify of damages, get in touch with us via

email chaosbydesignnz@gmail.com or phone

Landline: (06)375 8089 Mobile: 0278060486
In the event of a refund it will be processed, and either a credit will automatically be applied to your credit card or original method of payment, or a gift voucher code will be emailed to you, typically within 5 working days.

Return shipping
In the event of a refund or store credit the damaged item will need to be returned to us at your own cost.

Please return to:

Chaos By Design Nz

84 High Street

Eketāhuna

4900

 

We do not accept returns for unwanted items, changes of minds or commissioned artworks, unless previously arranged.